Letter Of Apology

From:

Glasia Clothing Team

Bulevar Kelapa Gading Street

Kelapa Gading, Jakarta Utara

To :

Ms. Endah Darmasari

Irigasi Street

Ujung Menteng, Cakung 13960

December 14, 2017

Dear Ms endah,

We apologize for the mix-up of order #: GJ23985. This is our team’s mistake when packing your order, but we will did fix your order and sent out this morning with delivery courier, and you can give the clothes with size S to our courier. Once again we apologize for our mistake, before sending your order we have checked but we are not careful. For your trouble, we have enclosed a Rp 50.000 gift certificate which can be used at our online shop. I hope you happy with the gift certificate  that we gave, because your satisfaction is our happiness.

Sincerely,

Signature

Glasia Team